Sump Pump Repair in Chicago, IL

Thomas and the team at Chicago Sewer and Drain are absolute lifesavers!

As a longtime Berwyn resident, I had relied on Greg Hannah Plumbing for years. Just before Christmas, our basement toilet stopped flushing, so I called them for help. They came out, charged us $600, but weeks later, the same issue returned. At that point, I knew there had to be a deeper problem.

After an exhaustive search—reading reviews and speaking with different contractors—I found Chicago Sewer and Drain. Their team performed a thorough cleanout of our main line. Thomas, who led the crew, was fantastic—personable, professional, and kept us informed every step of the way.

The result? A completely cleared system and toilets that flush better than they have since we bought the house. I can’t say enough good things about this team!

If you need plumbing work done, call these guys first. They’re professional, communicative, and get the job done right the first time. Highly recommend!

I can’t recommend Chicago Sewer and Drain enough!

Thomas and his team are incredibly professional and have excellent communication. From start to finish, the process was fantastic. They were extremely reasonable for the amount of work performed and went above and beyond my expectations.

I recently bought a multifamily building in Chicago and was dealing with serious plumbing issues. Thomas was able to come out the same day to inspect the problem. He carefully examined the catch basin and drain lines, identifying issues with the pitch and an improperly installed grease trap. His knowledge and expertise, especially in sewer work, were impressive—far beyond what you’d expect from a typical plumbing company.

He recommended hydro-jetting the main kitchen line and sewer line, which included a sewer scope. While performing the work, they uncovered a severe block caused by bricks of grease from previous years of neglected maintenance. Thomas clearly outlined next steps and provided multiple options to address the issue with minimal disruption.

They ended up power rodding from both the kitchen and catch basin to get through the blockage, followed by another round of hydro-jetting with a camera to ensure everything was cleared.

Thomas is reliable, patient, and took the time to explain everything in an easy to understand way. If you’re in Chicago and need a plumbing expert—especially for sewer work—Chicago Sewer and Drain is the company to call. I’ll be using them for all future plumbing jobs!

Use this company. Period. They are absolute life savers. Long story short we bought our home recently and have had 3 major plumbing issues. For the last and biggest issue we called Chicago Sewer and Drain Professionals. They identified the source of our sewage backup in minutes. ABC wanted to take off our entire toilet off to get access to identify the problem. This company is reliable, trustworthy, and very very good. There prices are great as well. This was a fantastic father-son team that you simply just don’t see this type of work anymore. I will use them anything goes wrong and plan on recommending them to all of my friends and family.

These guys are very professional. They do good work and they communicate and work with you every step of the way. Thank you Thomas for all of your help. I will be using you again.

I had a clogged sink that I tried to fix myself and couldn't get it with my snake and drain-o. It wasn't an emergency like a broken pipe but a kitchen sink is pretty important. Tech was in my kitchen on a Saturday within the hour. Price was reasonable, quick service, problem fixed.
Will use again and highly recommend.

Gave a last minuet same day emergency call and they did not disappoint. Arrived to my house within an hour of calling and got straight to working. Within an hour my washing machine pipe was replaced and working. Quality work from them. Highly recommend.

My husband and I have had the bad luck of having the same pipe burst two years in a row due to the extreme cold. Chicago Sewer and Drain has saved us each time. They are professional and efficient, and shared advice with us that ended up leaving money in our pocket when they easily could have recommended work that would have earned them some cash. I will call no one else!

I just moved into my new home and two weeks later discovered an urgent plumbing issue on Christmas Eve. Water and debris all over the basement floor. I was dismayed and unsure of who to call or what to do. My brother recommended I contact Chicago Sewers and Drain Pros, who he had recently used with positive results. Thomas and his team came to the rescue. They swiftly assessed the situation, kept me informed throughout the entire process each step of the way, and resolved the issue without any hesitancy. Thomas was not only honest and transparent, but also maintained a high level of professionalism. His team worked fast and cleaned up after they were finished. Thomas walked me through all my options and shared videos & pictures of his findings. The reasonable price quote and their efficient service have made me a loyal customer. I highly recommend Chicago Sewers and Drain Pros to anyone in need of plumbing services. I will be contacting them for my annual maintenance.